Cross-border trade in the UK is in flux. With the new Windsor Framework customs rules now in effect, the CDS export transition fully operational since June 2024, and the Low Value Import Scheme under review, importers, exporters, and e-commerce operators are under pressure to adapt quickly – and stay compliant.
At NG Terminal Ltd, we make these complex changes manageable. By combining our deep expertise with strategic customs solutions, we help you stay on top of shifting regulations. Our team is committed to guiding your business through these changes and ensuring trade continuity.
Let’s explore what these changes mean for you and how NG Terminal can keep you moving forward.
CDS: One Year On – Are You Fully Compliant?
On 4 June 2024, the UK officially retired the CHIEF system and moved all export declarations to the Customs Declaration Service (CDS). That deadline has come and gone, but for many businesses, the transition is far from over.
Twelve months in, CDS is revealing its complexity. Rejections, delays, and data mapping issues continue to trip up even experienced exporters. And with HMRC stepping up enforcement, compliance is a must.
If you’re still dealing with:
- Rejected or stuck export declarations
- Incomplete or mismatched data
- Gaps in team training or CDS knowledge
- Workarounds that aren’t sustainable
You’re not alone, and you don’t have to navigate it alone.
NG Terminal’s Post-CDS Support Services:
- Full CDS compliance health checks
- Process audits and declaration reviews
- Root-cause analysis for recurring errors
- On-demand training and systems tuning
Whether you need a second pair of eyes or a full reset, we’ll help you fine-tune your CDS operations and reduce risk.
>> Book a CDS onboarding session.
>> Learn more about CDS Changes.
Team Spotlight: Sam Wong, Business Development Manager (UK, EU & NA)
Meet Sam Wong — NG Terminal’s strategic leader.
Sam Wong, our Business Development Manager, plays a key role in shaping NG Terminal’s strategy across the UK, North America, and the EU. From starting as a freight coordinator to leading major cross-functional projects, Sam’s seen how customs complexity has evolved, and what it takes to keep up.
At the recent OpeNeX event in Hong Kong, Sam shared his thoughts on AI’s game-changing impact on the logistics industry: “AI is here, and it changes everything already. It’s the people who know how to harness the technology that will do well from it.”
Sam’s takeaway couldn’t be more relevant. One year into CDS, with post-Brexit rules still evolving, and the Windsor Framework in force, the need for businesses to utilise digital innovation – and wield the power of AI automation to their advantage – has never been greater.
Sam’s perspective captures what NG Terminal is all about: combining deep expertise with the digital tools required stay agile, compliant and ahead.
Want to hear more from Sam?
>> Watch the full interview here.
>> Connect with Sam.
The UK’s Low Value Import Scheme: Is Change Coming?
The EU is introducing a €2 fee on all small parcels from non-EU countries, a move that’s set to impact millions of cross-border e-commerce shipments. It’s part of a broader crackdown on low-value imports and tax loopholes.
So, what does that mean for the UK?
While the UK still operates under its £135 Low Value Import threshold, that framework is now under review, and similar changes could be on the horizon. A new fee structure or policy shift could disrupt current DTC, marketplace, and B2C logistics models.
What could happen:
- Tariffs on small online purchases
- Disruptions to DTC and marketplace operations
- Supply chain shifts, especially for B2C sellers
Which industries are at risk?
- E-commerce & B2C brands
- High-frequency, low-value importers
- Digital customs users
- UK–EU cross-border operators
>> Learn more about LVI here.
How NG Terminal Can Help:
✔ Strategic sourcing advice – get the guidance you need to adapt to new regulations.
✔ Cost impact assessments – we help you evaluate the financial implications of changes.
✔ Ongoing monitoring of government updates – stay informed of key policy developments.
We’ll keep you updated on any changes and help you plan for the impact.
Get Windsor-Ready: New Customs Rules in Effect!
The Windsor Framework introduced a new set of customs rules on 1 May 2025, reshaping how goods move between Great Britain and Northern Ireland.
While some businesses made the switch smoothly, others are still adapting. NG Terminal offers hands-on support to help you align with the new requirements – from process audits to declaration news.
What you need to know:
- Windsor Framework compliance is mandatory from 1 May 2025
- NG Terminal provides full support for postal operators and carriers
- Act now – prepare in advance to avoid disruptions when the rules come into effect
>> Read more details here.
NG Terminal’s Proactive Approach to Regulatory Change
At NG Terminal Ltd, we’re committed to making regulatory changes manageable. With years of expertise in handling complex customs and logistics challenges, we help businesses navigate shifting regulations smoothly.
- Comprehensive Customs Solutions: Tailored strategies for every aspect of customs compliance.
- Strategic Planning: We ensure that your logistics solutions evolve to meet new regulations.
- Industry Expertise: From Brexit to the latest US de minimis changes, we provide insights that keep you ahead of the curve.
>> Speak to our team today.
You Checklist: How to Prepare for Upcoming Changes
- CDS Migration: Have you migrated from CHIEF to CDS yet? Schedule your onboarding session today.
- Low-Value Goods: Review your e-commerce processes to prepare for potential changes.
- Windsor Framework compliance: Make sure your business is ready for the new customs rules.
- Sustainability: Consider optimising your logistics for greener practices.
>> Get in touch to chat about how we can help.
Stay connected with NG Terminal
We’re dedicated to keeping you ahead of the changes. Here’s how you can get access to the latest updates and expert advice:
- Subscribe to our monthly newsletter
- Follow us on LinkedIn for real-time updates
- Share this newsletter with your team or supply chain partners
We hope you enjoyed the read – don’t forget you can contact us via email at ngtbd@ng-terminal.com or visit the website.
Let’s move logistics forward, together.